How does our appointment system work?

With this unprecedented demand on the NHS and at the surgery, in order to meet such demands and expectations and assist the doctors in giving this care, we need to change. We are moving in line with our neighbouring (and national) practices to provide a system to help meet this demand. In order to improve we will be changing the way appointments are accessed.

We offer some pre-bookable appointments for the nurses and doctors; for instance, Practice Nurse clinics, MSK clinics and more. Practice Nurse and GP appointments are available online. We also have bookable on the day telephone consultations. Please note the location of your appointment – it may be at our branch site. Details are on our home page.

‘On the day’ appointments…

  • Appointments are made available at 8AM for morning appointments and 1.30PM for afternoon appointments.
  • When these have gone, more will open the next day and you will be asked to ring the following day to book.
  • You may be redirected to a more appropriate health care professional than the doctor to deal with your problem.

The doctors have ever increasing work and in order to continue to provide quality care we need to move with the NHS and its changes.