Accessibility statement for highlandsurgery.co.uk
We want as many people as possible to be able to use this website. This means you should be able to:
- Change colours, contrast levels and fonts using browser functionality
- Zoom in up to 400 per cent without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Interact with most of the website using a screen reader (including recent versions of JAWS, NVDA and VoiceOver)
We also try to make the website text as simple as possible to understand.
If you have a disability, search AbilityNet for “how to” guides to make your device easier to use.
How accessible is this website
We know from several accessibility reports that parts of this website are not fully accessible. We are continually looking at ways to improve the access to our site and any feedback is welcome.
PDFs
Many of our PDFs are not fully accessible to screen reader software. Some of these PDFs are required to access some of our services.
If you’re having problems using these PDFs, contact us for advice.
Other parts of the website that are not fully accessible
These include:
- Some online forms that are not easy for screen readers to navigate
- Some links and images that are not self-explanatory to screen reader users
- Links to websites or software that we do not own or manage and so cannot guarantee their accessibility
We are actively working to address these issues as part of an ongoing programme to improve the accessibility of this website.
Feedback and contact information
Contact us if you have an accessibility query including:
- If you have any problems accessing information or using this website
- If you have any positive feedback about this website’s accessibility
Alternative formats
We’ve designed our content to be as accessible as possible.
If you need information on this website in a different format, like accessible PDF, large print, easy read, audio recording or Braille, please contact us.
We’ll consider your request and get back to you in 10 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us to report this. This helps us improve.
Enforcement procedure
If you contact us with a complaint and you are not happy with our response, contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 on legislation.gov.uk (the “accessibility regulations”).
Technical information about this website’s accessibility
We’re committed to making this website accessible, in accordance with the accessibility regulations.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Many of our older PDFs do not meet accessibility standards. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. We do have plans to remove or replace some of the PDFs with more accessible content alternatives. Wherever possible, we avoid PDFs. Instead we create content as structured web pages in HTML.
Videos
Some of our older videos do not meet accessibility standards because they do not have captions. The accessibility regulations do not require us to fix videos published before 23 September 2020. We are actively working to add captions to the most popular older videos.
Preparation of this accessibility statement
This statement was prepared on 24th October 2022. It was last reviewed on 23 March 2023.
This website was last tested on 13th December 2022. The test was carried out by Mixd.
We selected a sample of pages to test based on average use, volume of traffic, and content type. We tested the following pages as they contain our main features used across the site: