Welcome to Highlands

The Partners and staff would like to welcome you to Highlands Surgery. We have been providing family care since 1975 for Leigh-on-Sea and surrounding areas. We hope you find lots of useful information about the surgery and the services we offer on our website.

Our aim is to provide excellent and high quality personal care to all our patients, whilst respecting confidentiality and patient dignity. We strive to deliver a professional patient focused service and always encourage patients to be involved in the planning and maintenance of their own health and well-being.

Healthy io - ACR testing

NHS has commissioned Healthy.io, as part of a national NHS programme, to deliver a service providing at home urine test kits for patients at risk of chronic kidney disease.

This will allow you to conduct this important test at home using a smartphone. You may be contacted by Healthy.io if you match the criteria.

As you know, as part of your diabetes annual review, urine testing is really important to look for early signs of kidney damage. We do this through a test called the albumin:creatinine ratio (ACR) test, which looks for small amounts of protein in the urine.

We know people struggle to do the test, and many would prefer to avoid the clinic and test at home wherever possible. That’s why we are offering a new, NHS funded service to allow people to do this test at home with a kit and a smartphone.

If you meet the criteria for the new service, you will receive a text message (or a letter) about the Minuteful Kidney service, which is provided by Healthy.io. If you want to find out more, please click here:

Healthyio for more information.

This text is not a scam; you do not need to pay for the service, and if you would rather opt out of the process you can say at any time. If you want to speak to their customer support team, you can call them on 020 7183 7939.

Flu Vaccinations 2022/2023 – Clinic Dates Added – Please click the below image for more information

New Patient Registration

For new Patients registering at Highlands Surgery, please check that you are within our catchment area using the following link.

Catchment Area

The 'Forms' link below will take you to the Registration Packs. Please be aware that both the GMS1 Form and the Registration Pack is required to be completed on return

Forms

New Appointment Booking System

NEW VOICE CONNECT PRESCRIPTION SERVICE - PLEASE CALL 01702 411339

From the 1st February 2022 our new prescription service will only be accepting on-line prescriptions and via Voice Connect.

WE WILL NO LONGER BE ABLE TO ACCEPT PAPER PRESCRIPTIONS

Please pop into the surgery and sign up for Voice Connect our telephone prescription service that allows you to order your prescriptions by telephone just using a PIN.

NEW SERVICE – VOICE CONNECT AUTOMATED PRESCRIPTION SERVICE

PLEASE CLICK THE IMAGE BELOW FOR ALL COVID-19 INFORMATION

TIME TO LEARN DATES 2022

• Tuesday 5 April 2022

• Tuesday 10 May 2022

• Tuesday 7 June 2022

• Tuesday 5 July 2022

• Tuesday 6 September 2022

• Tuesday 4 October 2022

• Tuesday 1 November 2022

• Tuesday 6 December 2022

• Tuesday 7 February 2023

• Tuesday 7 March 2023

Opening Hours

SystmOnline

Highlands Surgery uses the clinical system, SystmOne.

Having online access with SystmOnline includes repeat medication, allergies and the opportunity to book appointments online.

Please go to the Forms page to find the Registration form.

Once you have your pin and username, please visit the link below to log in.

SystmOnline - A Guide for Patients

NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use SystmOne online access, you can continue to use it. You can use the NHS App as well. For more information go to www.nhs.uk/nhsapp

CQC