How Voice Connect works:
First you will need to pop in or call the surgery to register and obtain your pin.
You can then call Voice Connect on 01702 411339. You will hear a prompt welcoming you to the repeat prescription service.
You will be asked to enter:
- Your date of birth
- Your registered telephone number
- Your pin number (which you will be given when you register for the service at Highlands Surgery)
Once logged on, you will hear the prescription options available.
For example: ‘3 of your 6 repeats can be ordered at this time To request a repeat prescription, press 1 Please select the items you would like to request by pressing 1 after each medication and press 0 to submit the request. Paracetamol 500mg tablets. To include this item, press 1. To go to the next item, press 2. To submit your repeat prescription request, press 0. To return to main options press the # key. To hear these options again press the * key. Thank you, your repeats have been submitted, you can pick this up from your registered pharmacy as usual.’